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Ten sectors · one engineering discipline

The same technology behaves differently when the workflow, regulation, evidence and system of record change. Aviox uses a repeatable engineering discipline, then adapts it to each sector's operating reality.

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10
Sectors, each with its own page and workflows
5
Workflow steps every sector shares: intake, extraction, review, decision and write-back
1
Published case study, with its results shown with their caveats

Sector detail

Where to start in each sector.

In every sector there is a high-volume, high-friction process worth starting with. These are the workflows we are usually asked about, listed as a starting point rather than a promise of payback.

01 / Insurance

Insurance

Claims and underwriting teams spend much of their time preparing documents before a decision can be made. We build intake, extraction, triage and servicing workflows that produce evidence-backed work queues, with accountable decisions kept visible.

  • FNOL and claims intake
  • Claims-triage support with evidence attached
  • Underwriting submission intake and gap flagging
  • Policy-servicing request classification
  • Recommendation kept separate from authority
Human approval on material outcomes Auditable
Explore Insurance
02 / Banking & Lending

Banking & Lending

Move high-volume banking work from inboxes and handoffs into controlled workflows for lending intake, KYC document review, operations triage and fraud-investigation support, with human approval where decisions carry material consequences.

  • Lending intake and review-ready packs
  • KYC document classification and exception routing
  • Fraud-investigation support and prioritization
  • Servicing requests and approved system updates
  • Evidence recorded for every decision path
Human review on material decisions Auditable
Explore Banking & Lending
03 / Healthcare

Healthcare & Life Sciences

Reduce administrative work around care without turning a model into a clinician: intake, referral, authorization and documentation workflows with source evidence, role-based access and human review.

  • Patient and referral intake
  • Prior-authorization support
  • Summaries of approved records
  • Routing of administrative work
  • Operational data and monitoring
Administrative support, not clinical decisions Role-based access
Explore Healthcare
04 / Logistics

Logistics & Supply Chain

Exception handling is the job, and it is mostly manual. We move shipment exceptions, proof-of-delivery documents and freight checks into traceable workflows connected to your operating systems, with a defined owner for every exception.

  • Shipment exception triage
  • Proof-of-delivery processing
  • Freight-invoice audit support
  • ETA and operations intelligence where data supports it
  • Integration with TMS, WMS and ERP systems
Exceptions with a named owner System of record stays authoritative
Explore Logistics
05 / Retail & Commerce

Retail & Commerce

Connect demand, catalog, inventory and support workflows so teams act on current information instead of reconciling it by hand, with customer-facing output grounded in approved data.

  • Catalog enrichment and quality
  • Demand and inventory signals
  • Customer-service assistance grounded in approved data
  • Commerce-operations integration
  • Measurement by category and channel
Grounded in approved data Fallback when data is missing
Explore Retail & Commerce
06 / Public Sector

Public Sector

Modernize document-heavy public services without hiding the decision path: intake, case and permit workflows with source evidence, explicit rules, human approval and audit records.

  • Permit and license intake
  • Case-management support
  • Grant and fund-review support
  • Public correspondence routing
  • Audit records for every automated step
The official remains the decision-maker Audit records
Explore Public Sector
07 / Legal

Legal & Professional Services

Reduce the time legal teams spend collecting, sorting and locating information with source-linked evidence that respects matter permissions, while legal judgment stays with authorized professionals.

  • Client and matter intake
  • Disclosure and document-review support
  • Contract-analysis support against a playbook
  • Permission-aware knowledge retrieval
  • Matter administration
Sources cited Matter permissions
Explore Legal
08 / Education

Education & EdTech

Use AI to reduce repetitive assessment and content operations without removing educator judgment: assessment, feedback and product workflows that connect learner activity, scoring logic and human review.

  • Assessment and first-pass feedback
  • Learner progress summaries
  • Content classification and quality checks
  • Learner-support routing
  • Learner, instructor and admin platform engineering
Educators stay in control Review and override
Explore Education
09 / Real Estate

Real Estate & PropTech

Respond to property enquiries faster and move listing and transaction administration through a consistent workflow, with content drawn only from approved property data and agents responsible for the relationship.

  • Lead qualification and routing
  • Listing-content drafts from approved facts
  • Transaction administration and follow-up
  • Property document intelligence
  • CRM integration
Approved property data only Agent review
Explore Real Estate
10 / Media & Publishing

Media & Publishing

Cut repetitive editorial and audience work: transcripts, tags and metadata drafted for editor review, archives people can search, and enquiries routed to the right person, with editors deciding what is published.

  • Transcripts, summaries and metadata drafts
  • Archive and search by topic, speaker and date
  • Audience-enquiry routing
  • Rights and licence checks before reuse
  • Publishing, member and vendor platforms
Editors approve before publishing Editorial review
Explore Media & Publishing

Expert consultation

Repeat the pattern, not the assumptions.

Across sectors, Aviox may use intake, extraction, retrieval, rules, decision support, action and measurement. What must change is the source of truth, acceptable error, explanation requirement, human authority and applicable policy or regulation.

  • 01
    IntakeEmail, portal, EDI, API or scanned post — normalised into one queue with provenance attached.
  • 02
    UnderstandLayout-aware OCR plus LLM extraction against a schema, with a confidence score on every field.
  • 03
    CheckBusiness rules, cross-references and fraud signals applied — the part your regulator will ask about.
  • 04
    DecideStraight-through where confidence and policy allow; a human queue with full context where they don't.
  • 05
    Write backPosted into the core system, customer notified, and every step logged for audit and replay.
governance · control register
✓PII redaction coveragedefined
✓Role-scoped retrieval teststested
◎Prompt-injection test suiterunning
✓Model risk registercurrent
✓Decision audit log retentionto your schedule
·Risk classificationper workload

Regulated by default

We assume you are regulated until told otherwise.

Many of these sectors answer to a regulator or oversight body that will eventually ask how an automated decision was reached. Designing for that question from the first sprint costs far less than retrofitting it.

Every workload carries a record of its data, model or rule version, exceptions and approvals, so your own compliance team has something to examine. Aviox engineers technical controls; the institution and its advisers determine compliance.

  • Controls documented per workloadAccess control, redaction, retention, logging and review steps documented for each workload, to a design the client approves.
  • Explainable decisionsEvery automated outcome carries its inputs, the sources retrieved and the rule or score that decided it.
  • Data residency you chooseHosted enterprise tiers with training opt-out, or open-weight models inside your own cloud account.
  • Retention and replayDecision logs retained to your schedule and replayable months later during an audit or dispute.

Expert consultation

Not sure which workflow to start with?

An engineer can help you pick the first one.

Take an expert consultation Request a quote

Evidence

Evidence you can inspect.

One case study is published today, with its baseline, evaluation data and controls. More appear only when the evidence and the client permissions exist.

All case studies
Insurance AI-assisted claims triage: an insurance case study Read case study Project snapshot · Banking Lending workflows: intake, KYC review and fraud-investigation support See banking workflows Project snapshot · Enterprise Workflow tooling for large operations teams See the services

Connected

The services, products and stack behind it.

Each sector page above shows the five-step pattern in that industry's own vocabulary, the products we already have for it, and the engineering underneath. These are the three places that work comes from.

The services that do the work

Service 03

Intelligent Document Processing

The step every sector shares: claim packs, loan files, referral letters and disclosure bundles read, validated and posted into the system of record.

Explore the service Service 02

Agentic AI & Orchestration

The step that closes the loop: agents that chase, update records and resolve the routine cases, escalating only the exceptions with every step logged.

Explore the service All services

AI, automation, data and software engineering

Generative AI, retrieval, agents, document intelligence, data platforms, process automation, modernization and governance.

See the catalogue

The products and accelerators

Live product

ExamsDojo

An AI-assisted practice platform that Aviox builds and operates, where the engineering and operating decisions are our own to document.

Read the full story Products

Software we build and run

Software Aviox builds and operates itself.

See the products Lifecycle

How we deliver it

The engagement stages from discovery to operation: baseline, acceptance tests, a narrow production path and a loop that does not close.

See the lifecycle

The stack it runs on

Stack 01

AI & Machine Learning

Models, retrieval and the evaluation harnesses that gate releases.

Open the stack Stack 02

Data & Analytics

Airflow, dbt and the warehouse layer that feeds every model.

Open the stack Stack 03

Product Engineering

Python, TypeScript, React, Next.js, Laravel and Flutter.

Open the stack Stack 04

Cloud & DevOps

AWS, Azure, Kubernetes, Terraform and inference cost control.

Open the stack

Questions

Questions about our sectors.

Asked most often by teams choosing where to start.

  • Insurance, banking and lending, healthcare, logistics, retail, legal, education, public sector, real estate, and media and publishing. Each has its own page describing the workflows, evidence needs and approval points.

  • The engineering pattern repeats: intake, extraction, retrieval, rules, decision support, action and measurement. The source of truth, acceptable error, explanation needs and human authority change for each sector.

  • One with a visible current process, representative data, a measurable baseline, a clear owner and a bounded consequence when the system is uncertain.

  • Often, yes. If your sector is not listed, request a quote and describe the workflow, and we will tell you honestly whether it is a good fit.

Start a conversation

Pick the workflow
closest to your problem.

Tell us the sector, the process and the system of record. We will say whether it is a good first candidate and what we would measure.

Take an expert consultation Request a quote
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