01
Client & franchise management
Onboard clients, delegate early-stage work to local franchise representatives and keep head-office approval gates on the decisions that matter.
Live in production
Compliance · SaaS
Certyze is certification lifecycle software for certification bodies and other accredited conformity assessment organisations. It takes a client from intake to an issued certificate, with audit planning, approved-auditor scheduling, nonconformity tracking and head-office governance across franchises.
- Multi-standard
- Built around ISO/IEC 17021-1, 17025 and 17065 expectations
- Auto
- Man-days calculated for every scheme
- Multi-country
- Franchise governance with approval gates
The problem
Certification is a long chain with many hand-offs.
Every link is a place where a date slips, an unqualified auditor is assigned or a decision goes unrecorded.
ClientsAuditsNCsCertificates
stage 1 auditScheduled
auditorApproved
open NCs2
certificateDraft
CycleStage 2 due
Process discipline, built into the tool.
A certification body has to prove it followed its own process: the right auditor, on the right standard, with the right approvals and a record of every decision. Doing that across franchises and countries by email is fragile.
Certyze turns the process into the product. Auditors can only be assigned if they are approved, certificates are drafted and then approved, and everything leaves an audit trail an accreditation assessor can review.
- Only approved auditors get assignedA resource matrix checks competence before an audit is planned, rather than after.
- Reminders for every audit cycleStage 1, stage 2 and recertification audits are planned with automatic reminders, so none are missed.
- Franchises work, head office decidesLocal representatives can handle early stages while key decisions pass through head-office approval gates.
- An audit trail for accreditation reviewsChanges are logged, so the body can show what happened, when and who approved it.
Problem solving
From problem to solution.
What gets in the way, and how Certyze handles it.
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01
The problem
Lifecycle in spreadsheets
Intake, audit planning, nonconformities and certificate approvals are spread across spreadsheets and inboxes.
How it’s solvedOne system for the lifecycle
Certyze carries a client from intake through audit planning to certificate, with every step recorded.
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02
The problem
Unqualified people assigned
It is easy to assign an auditor who is not qualified for a given scope.
How it’s solvedOnly approved auditors
Only qualified, approved auditors can be assigned to a client and scope.
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03
The problem
Head office without visibility
Franchises work independently, so head office loses sight of what is approved.
How it’s solvedApproval gates
Approval gates keep the final say with head office across every franchise.
What's inside
The whole lifecycle, properly connected.
Ten pieces of the certification process, working from one record rather than ten spreadsheets.
02
Audit planning
Stage 1, stage 2 and recertification audits planned with automatic reminders, and man-days calculated per scheme.
03
Resource matrix & auditor calendar
Only approved auditors can be assigned to an audit, and a live calendar shows availability to prevent clashes.
04
Nonconformity management
Track each nonconformity from being raised, through evidence, to closure, with a clear status at every step.
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Certificate management
Certificates are drafted, reviewed and then approved before they are issued, so nothing goes out unchecked.
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Roles, dashboards & audit trail
Role-based access, dashboards for certificates, auditors and countries, notifications, and a log of changes for accreditation review.
Book a demo
Want to see it on your own use case?
Book a short demo and we will walk through it with you.
How it works
Intake to certificate, on one record.
The journey a client takes through the platform, and where each decision is made.
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Step 01
Onboard the client
A client application arrives, often from a form embedded on the body’s own website, and is routed to the right franchise or office.
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Step 02
Plan the audit
The audit programme is set, the man-days are calculated and an approved auditor is scheduled from the live calendar.
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Step 03
Audit and resolve findings
Findings are recorded, nonconformities raised and tracked with evidence until they are closed.
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Step 04
Approve and certify
The certificate is drafted, reviewed and approved, and the full history is kept for the next surveillance cycle.
Who it's for
Built for every seat in the process.
- Certification bodiesAccredited bodies that need a controlled, auditable lifecycle from intake to certificate.
- Franchise and regional officesLocal teams handling client onboarding and early stages under head-office control.
- AuditorsQualified auditors managing their calendar, audits, findings and reports.
- Head office & quality teamsPeople who approve decisions, monitor performance and prepare for accreditation reviews.
Book a demo
Controls that stand up to an assessor.
In certification, the system has to enforce the process, not just record it. These are the principles behind the build.
- 01Rules enforced, not suggestedAuditor competence and approval gates are checked by the system before an action can proceed.
- 02One record per clientIntake, audits, findings and certificates hang off a single client record, so history is never split.
- 03Role-based accessFranchise users, auditors and head office each see and do only what their role allows.
- 04Everything loggedChanges are recorded in an audit trail that can be shown to an accreditation assessor.
- 05Configurable by schemeStandards and schemes are configuration, so adding another does not mean rebuilding the workflow.
Questions
Before you get started.
Asked most often by certification bodies and quality managers.
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It is designed around ISO/IEC 17021-1, 17025 and 17065 requirements and supports more than ten accreditation standards on one platform.
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Yes. Local representatives can handle early stages while head-office approval gates keep the key decisions central.
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Yes. Client and auditor application forms can be embedded on a certification body’s own site and feed straight into the platform.
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It is built around ISO/IEC 17021-1, 17025 and 17065 expectations. Check the standards that apply to your scope with your accreditation body.
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Yes. Franchises work in one system while head office keeps approval gates and visibility.
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Yes. Use Book a demo and tell us your scope, and we will show the audit and approval flow.
Start a conversation
See Certyze
in action
We will walk through intake, audit planning, nonconformities and certificate approval, and how head-office gates work.