Protecting Your Privacy with Trust

Introduction

Aviox Technologies Pvt Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, use our services, or otherwise interact with us online.

This policy should be read together with our Terms of Use and any other documents referred to herein. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to:

• Our primary website and any related subdomains or microsites operated by Aviox Technologies Pvt Ltd ;
• Online forms, communications, and marketing activities conducted through our websites;
• Interactions with us via email, phone, or other electronic means.

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before submitting personal data.

Personal Data We Collect

We may collect and process the following categories of personal data:

1. Information You Provide to Us

You may provide personal data by:

• Filling out contact, enquiry, registration, proposal, or download forms;
• Subscribing to our services or communications;
• Corresponding with us via email, phone, or other channels;
• Participating in surveys, discussion boards, or social media features;
• Reporting problems or requesting support.

This information may include:

• Name, job title, company name;
• Email address, postal address, country, phone number;
• Account or login details (where applicable);
• Payment or financial information (processed securely);
• Personal description, preferences, or photographs (if voluntarily provided).

2. Information We Collect Automatically

When you visit our website, we may automatically collect:

• Technical information such as IP address, browser type and version, operating system, device type, time zone, and language settings;
• Usage data including pages visited, products or services viewed, click-stream data, session duration, page response times, and interaction data (scrolling, clicks, mouse-overs);
• Referral URLs and methods used to navigate away from our website.

3. Information We Receive from Third Parties

We may receive information about you from:

• Business partners and service providers;
• Analytics and search engine providers;
• Advertising networks;
• Payment and delivery service providers;
• Credit reference agencies (where applicable and lawful).

Such information may be combined with data we collect directly from you.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to distinguish you from other users, enhance user experience, improve performance, and analyze usage.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality;
• Performance and Analytics Cookies: Used to analyze traffic and usage (e.g., Google Analytics);
• Functionality Cookies: Remember preferences and settings;
• Security Cookies: Help detect fraud and protect our systems.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

How We Use Your Personal Data

We use personal data for the following purposes:

Service Delivery and Operations

• To provide requested products and services;
• To manage contracts and business relationships;
• To administer and maintain our website;
• To enable interactive features and user support;
• To ensure security, prevent fraud, and protect our systems.

Communications

• To respond to enquiries and requests;
• To send service-related notifications;
• To provide information about updates or changes to our services.

Marketing and Promotions

• To send marketing communications about products or services similar to those you have expressed interest in;
• To personalize communications where permitted by law.

You may opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

Analytics and Improvement

• To analyze website usage and performance;
• To improve content, functionality, and user experience;
• To measure advertising effectiveness and deliver relevant content.

Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Your consent;
• Performance of a contract;
• Compliance with legal obligations;
• Legitimate business interests, where such interests are not overridden by your rights.

Disclosure of Personal Data

We may share your personal data with:

• Affiliates, subsidiaries, and internal teams;
• Business partners, suppliers, and subcontractors;
• IT, hosting, analytics, marketing, and security service providers;
• Advertising and analytics partners (in aggregated or anonymized form);
• Legal, regulatory, or law enforcement authorities where required.

We do not sell your personal data.

Business Transfers

If Aviox Technologies Pvt Ltd is involved in a merger, acquisition, asset sale, or similar transaction, personal data may be transferred as part of that transaction, subject to applicable data protection laws.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards to ensure adequate data protection in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Payment transactions are encrypted using industry-standard security technologies.

Despite our efforts, no method of transmission over the internet is completely secure. Any transmission of personal data is at your own risk.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature and purpose of the data.

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data;
• Correct or update inaccurate data;
• Request deletion of your personal data;
• Object to or restrict processing;
• Withdraw consent at any time;
• Opt out of marketing communications;
• Lodge a complaint with a data protection authority.

You may exercise your rights by contacting us using the details below.

Access Requests

Requests for access to personal data may be subject to identity verification and, where permitted by law, a reasonable administrative fee.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@avioxtechnologies.com