Project Overview
Objective & Project Scope
Roles & Responsibilities
Key Features
Project Challenges
Project Approaches
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Met International is a web-based application developed for a private organization involved in the import and export of mobility devices worldwide.
Client
Met International
Industry
Logistics
Project Overview
Met International is a web-based application developed for a private organization involved in the import and export of mobility devices worldwide. The system functions as a full CRM and logistics management tool, enabling the company to manage product data, customer purchases, shipping workflows, and order tracking from a centralized platform.
The project also includes a customer-facing portal that allows clients to view their order history and track the shipping status of their purchased mobility devices in real time.
Objective & Project Scope
- Centralize all mobility device order and shipping data.
- Streamline import/export workflow with real-time visibility.
- Improve communication transparency between company and customers.
- Minimize manual tracking and spreadsheet-based record management.
Platform Experience Design
User flow analysis for CRM, logistics, and customer portal interactions Journey mapping for product management, order processing, and shipment tracking Wireframing and interactive prototypes for admin and customer dashboards High-fidelity UI design aligned with enterprise and logistics workflows
CRM & Logistics Platform Development
Web-based CRM development for managing customers, products, and purchases Logistics workflow implementation for shipping, order fulfillment, and tracking Customer-facing portal for order history and real-time shipment status Role-based access for internal teams and external customers
System Testing & Optimization
Functional testing for CRM operations and logistics workflows Cross-browser and cross-device testing for admin and customer portals Performance optimization for large datasets and real-time tracking updates Usability improvements to ensure efficient operations and clear visibility
Roles & Responsibilities
- Designed user flows and dashboards for CRM, logistics management, and customer portals
- Developed web-based CRM modules for products, customers, and order management
- Implemented logistics workflows for shipping, fulfillment, and order tracking
- Built a customer-facing portal for order history and real-time shipment updates
- Optimized system performance for large data volumes and operational efficiency
- Conducted functional, usability, and cross-device testing to ensure reliability
Key Features
Centralized CRM Management
Manage customers, products, and purchase data from a single, unified platform.
Logistics & Shipping Workflow
Streamlined processes for order fulfillment, shipment handling, and logistics coordination.
Real-Time Order Tracking
Live shipment status updates enabling transparency for both internal teams and customers.
Customer Self-Service Portal
Dedicated portal allowing clients to view order history and track mobility device shipments.
Role-Based Access Control
Secure access levels for administrators, operations teams, and customers.
Project Challenges
Complex CRM & Logistics Coordination
Developed an integrated CRM and logistics architecture with clearly defined workflows and centralized data management.
Real-Time Shipment Visibility
Implemented real-time order tracking with automated status updates across the platform.
Data Scalability & Performance
Optimized database structures and application performance to support high data loads efficiently.
User Accessibility & Role Management
Introduced role-based access control to maintain security while enabling smooth operations.
Project Approaches
Our team built effective solution for Met International
Admin / Company Portal: Manage mobility device product catalog and pricing. Add and update customer purchase orders. Track international shipping stages (processing, dispatch, customs, delivery). Dashboard showing real-time logistics status and business metrics.
Customer Portal: Secure login for customers. View past and current purchase order details. Track shipment status with progress milestones. Download order invoices and shipment documents.
Automation & Data Management: Automated status updates at each logistics stage. Structured and secure data storage for audit and compliance. Notification system for order and shipment status changes.
Solution Aviox Built for Met International
This approach focused on keeping things simple, reliable, and ready to grow with MET International needs.
Technologies
Tech Stack
HTML, CSS, JS, jQuery
Front End
Python, Django
Back End
PostgreSQL
Data Storage
Impact & Results
Unified Operations Management
Consolidated order and shipping workflows into a single, efficient system to streamline operations.
Reduced Errors and Delays
Minimized manual tracking mistakes and improved communication between business teams.
Enhanced Customer Experience
Increased transparency through real-time shipping and order tracking, boosting customer satisfaction.
Future-Ready Infrastructure
Established a scalable foundation to support upcoming modules like billing, support tickets, and advanced analytics.